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ALLTEL wireless problems with getting billing issues resolved - they let my underage niece buy a new phone without my consent and extended the two year warranty without my knowledge. Then when there was trouble with the phone they gave her a loaner, then she returned loaner phone right to the store, then they say they didn\'t get it and are charging me $165 for a loaner phone that she returned to them - they won\'t take charges off and keep disconnecting my phones - when talking to them they send me to their tech people who don\'t do anything but tell me to talk to the store, the store tells me it\'s been taken care of but every month the $165 is back on bill and they disconnect for it - I can\'t get anywhere with them for a resolution - plus I thought it was illegal to let someone other than the person who\'s name is on the bill do anything to my account. 2007-07-23 15:31:53

Posted by:anitamarie on 2011-10-09 09:10:25

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